Terms of service
Effective Date: August 4, 2026
Welcome to Youong.us. These Terms of Service govern your access to and use of our website, online store, products, services, and related features.
Throughout these Terms, “Youong.us,” “we,” “us,” and “our” refer to the operator of Youong.us. “You,” “your,” and “customer” refer to any person who visits the website, creates an account, places an order, or otherwise uses our services.
By accessing our website or purchasing from us, you agree to these Terms of Service and all policies referenced in them, including our Privacy Policy, Shipping Policy, Payment Policy, and Return and Refund Policy.
If you do not agree with these Terms, please do not use the website or place an order.
1. Store Information
Store name: Youong.us
Website: Youong.us
Customer service email: miraj548500120@gmail.com
Business or legal entity: YouOng
2. Eligibility to Use the Website
By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you use the website on behalf of a company, organization, or another person, you confirm that you have authority to accept these Terms on their behalf.
You may not use our website or services for unlawful, fraudulent, abusive, or unauthorized purposes.
3. Changes to These Terms
We may revise these Terms of Service when our services, policies, business practices, or legal obligations change.
The latest version will be published on this page with an updated effective date. Changes apply prospectively from the date they are posted unless applicable law requires otherwise.
Your continued use of the website after revised Terms are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.
4. Online Store Terms
Our website provides customers with access to women’s dresses, clothing, accessories, and other products that may be offered from time to time.
Products displayed on the website are offered subject to availability. We may modify, discontinue, restrict, or replace products without prior notice, provided that these changes do not improperly affect orders we have already accepted.
We reserve the right to refuse service, restrict access, cancel transactions, or limit quantities when reasonably necessary to prevent fraud, abuse, policy violations, security risks, pricing errors, or unlawful activity.
5. Product Information
We make reasonable efforts to display product descriptions, photographs, colors, measurements, materials, features, prices, and availability accurately.
However:
- Colors may appear differently depending on lighting, photography, display settings, and device screens.
- Measurements may vary slightly because of manual measurement methods.
- Pattern placement may differ between individual garments.
- Minor differences may occur between production batches.
- Packaging may change without materially changing the product.
These normal variations do not automatically mean that a product is defective.
Customers should read the product description, sizing information, material details, and care instructions before ordering.
6. Size and Fit
Size labels and fit may vary between products, designs, suppliers, and manufacturing batches.
Customers are responsible for reviewing the measurements displayed on the individual product page and comparing them with their own measurements before placing an order.
Our Size Guide and any sizing assistance provided by customer service are general guidance only and cannot guarantee an exact fit because body shape and personal fit preferences differ.
Eligible size-related returns and exchanges are handled according to our Return and Refund Policy.
7. Prices and Currency
Product prices are displayed in the currency shown on the website or during checkout.
Prices may change without prior notice. A price change will not normally affect an order that has already been accepted and paid, except where there is an obvious pricing or technical error.
If your payment account uses a different currency, your bank or payment provider may apply its own exchange rate and currency conversion fees.
We are not responsible for exchange-rate differences or additional charges imposed directly by a bank, card issuer, payment provider, or other financial institution.
8. Taxes, Customs Duties, and Import Charges
Applicable taxes and shipping charges will be displayed during checkout when available.
International shipments may be subject to import duties, customs charges, brokerage fees, handling fees, or local taxes imposed by the destination country.
Unless clearly stated otherwise during checkout, these charges are the responsibility of the recipient and are not included in the product price.
Customers are responsible for understanding the import requirements that apply in their destination country.
9. Placing an Order
To place an order, you must provide complete and accurate information, including:
- Your name
- Your email address
- Your billing information
- Your shipping address
- Your selected products, sizes, colors, and quantities
- A valid authorized payment method
You are responsible for reviewing all order information before submitting payment.
Receiving an order confirmation does not necessarily mean that the order has been finally accepted, approved, or shipped. The confirmation acknowledges that we have received your order request.
10. Order Acceptance
An order is generally accepted after payment is successfully authorized or collected and the order passes any applicable inventory, payment, security, and fraud checks.
We may contact you for additional information before accepting or fulfilling an order.
We reserve the right to reject or cancel an order for legitimate reasons, including:
- Product unavailability
- Incorrect product or pricing information
- Payment failure
- Suspected fraud or unauthorized payment
- Incomplete or unverifiable customer information
- Shipping restrictions
- Policy abuse
- Violation of these Terms
- Legal or regulatory requirements
If we cancel an order after collecting payment, we will issue an appropriate refund to the original payment method.
11. Order Limits
We may limit or cancel quantities purchased per person, household, account, payment method, address, or order.
These restrictions may apply to orders that appear to have been placed by dealers, resellers, distributors, automated systems, or persons attempting to avoid purchase limits.
12. Payment
Available payment methods are displayed during checkout and may vary by location, currency, device, and payment provider.
By completing checkout, you confirm that:
- You are authorized to use the selected payment method.
- The payment and billing information you provide is accurate.
- You authorize the applicable payment provider to process the amount shown at checkout.
Payment authorization, pending transactions, declined payments, duplicate authorizations, refunds, and currency conversion are further explained in our Payment Policy.
13. Payment and Identity Verification
Some orders may require additional verification to protect customers and our store from unauthorized transactions.
We may request confirmation of your identity, billing details, shipping details, contact information, or authorization for the transaction.
We will not ask you by email to provide your complete card number, card security code, online banking password, or payment account password.
If verification cannot be completed, we may delay, reject, or cancel the order.
14. Fraudulent and Unauthorized Transactions
You must not use a payment method without the account holder’s authorization.
We may cancel an order, restrict an account, preserve relevant records, or cooperate with payment providers and authorized authorities where we reasonably suspect:
- Payment fraud
- Identity theft
- Account takeover
- False delivery claims
- Return fraud
- Abusive payment disputes
- Other unlawful activity
15. Order Changes and Cancellations
Requests to change or cancel an order should be submitted as soon as possible by emailing:
Please include your order number and a clear description of the requested change.
We will make reasonable efforts to assist, but changes and cancellations cannot be guaranteed after an order has entered processing or shipment.
If an order has already shipped, the customer may request a return after delivery in accordance with our Return and Refund Policy.
16. Shipping and Delivery
Order processing periods and estimated delivery timeframes are explained in our Shipping Policy.
Delivery estimates are provided as estimates rather than guaranteed arrival dates unless expressly stated otherwise.
Delivery may be affected by circumstances outside our reasonable control, including:
- Carrier delays
- Customs procedures
- Weather conditions
- Transportation disruptions
- Public holidays
- Incorrect addresses
- Remote-area delivery limitations
- Local emergencies
If a material shipment delay occurs, we will handle the order according to our Shipping Policy and applicable consumer requirements.
17. Shipping Address
Customers are responsible for entering a complete and accurate delivery address.
Please contact us immediately if an address needs to be corrected. We cannot guarantee that an address can be changed after processing has begun.
We are not responsible for delays or failed delivery caused by an incomplete or incorrect address supplied by the customer, although we will provide reasonable assistance in reviewing available options.
18. Tracking Information
Tracking information may be sent to the email address provided during checkout when it becomes available.
Tracking records may require time to update after a shipping label has been created. A temporary absence of scans does not necessarily mean that the package is not moving through the carrier network.
19. Risk of Loss
Responsibility for loss or damage during delivery will be determined according to the applicable shipping arrangement, carrier records, destination, and consumer law.
Nothing in these Terms removes rights or remedies that cannot lawfully be excluded.
20. Returns, Exchanges, and Refunds
Eligible customers may request a return within 14 calendar days after delivery, subject to the conditions in our Return and Refund Policy.
For an approved eligible return, the customer may choose:
- An exchange, subject to product availability
- A refund to the original payment method
Youong.us covers the approved standard return shipping cost in accordance with the Return and Refund Policy.
Customers must obtain return instructions before sending an item. Unauthorized returns or products sent to an incorrect address may be delayed or refused.
21. Non-Returnable Products
Certain products may not be eligible for return, including:
- Worn, washed, altered, used, or damaged items
- Products with removed tags
- Products with stains, odors, makeup, perfume, or other signs of use
- Customized or made-to-order products
- Gift cards
- Products clearly identified as final sale before purchase
These restrictions do not remove any mandatory rights relating to damaged, defective, incorrect, or misdescribed products.
22. Promotions and Discount Codes
Promotions and discount codes may be subject to separate conditions, including:
- Start and expiration dates
- Minimum purchase amounts
- Product or collection exclusions
- Customer or geographic restrictions
- Single-use limitations
- Restrictions on combining offers
Unless expressly stated otherwise, discount codes:
- Must be applied before checkout is completed
- Cannot be exchanged for cash
- Cannot normally be added retrospectively
- May not apply to shipping, taxes, or excluded products
We may cancel or restrict a promotion when it has been used fraudulently, improperly, or contrary to its published conditions.
23. Gift Cards and Store Credit
If gift cards or store credit are offered, they are subject to the conditions displayed when issued or purchased.
Gift cards and store credit cannot normally be redeemed for cash except where applicable law requires otherwise.
24. Customer Accounts
If account registration is available, you are responsible for:
- Providing accurate account information
- Keeping your login credentials confidential
- Restricting access to your device
- Notifying us promptly of suspected unauthorized access
You are responsible for activities performed through your account unless applicable law provides otherwise.
We may suspend or close an account that is used for fraud, abuse, unauthorized activity, or repeated violations of these Terms.
25. Accuracy of Website Information
We make reasonable efforts to keep website information current and accurate. However, occasional typographical errors, omissions, outdated information, technical errors, or inventory discrepancies may occur.
We may correct errors and update information at any time. If a material error affects an order you have placed, we will contact you and provide an appropriate resolution.
26. Website Availability
We do not guarantee that the website will always be uninterrupted, error-free, secure, or available on every device or network.
Access may be temporarily limited because of maintenance, updates, technical problems, security incidents, service-provider interruptions, or circumstances outside our reasonable control.
27. Acceptable Use
You agree not to misuse the website or services.
Prohibited activities include:
- Using the website for unlawful or fraudulent purposes
- Attempting to gain unauthorized access to accounts, systems, or data
- Introducing viruses, malware, malicious code, or harmful automated requests
- Scraping, harvesting, or extracting data without authorization
- Interfering with website security or operation
- Impersonating another person or organization
- Submitting false payment, delivery, return, or refund claims
- Using another person’s payment information without permission
- Submitting unlawful, abusive, threatening, or defamatory content
- Infringing intellectual property, privacy, publicity, or other legal rights
- Using automated systems to manipulate pricing, inventory, reviews, promotions, or checkout
28. Customer Reviews and Submitted Content
If you submit a review, photograph, comment, suggestion, testimonial, or other content, you confirm that:
- You own the content or have permission to submit it.
- The content is truthful and reflects your genuine experience.
- The content does not violate another person’s rights.
- The content does not contain unlawful, abusive, misleading, or malicious material.
You retain ownership of your original content. By submitting it to us, you grant Youong.us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, format, and distribute that content for operating and promoting the store, subject to applicable law.
We may remove content that violates these Terms, contains personal or confidential information, is unrelated to the product, appears fraudulent, or is otherwise unlawful.
Nothing in these Terms prevents a customer from providing an honest review, reporting a concern, or exercising a lawful consumer right.
29. Intellectual Property
The website and its original content—including text, logos, graphics, page layouts, photographs, icons, videos, designs, and software—are owned by or licensed to Youong.us and are protected by applicable intellectual property laws.
You may access and use the website for personal, non-commercial shopping purposes.
You may not, without prior written permission:
- Copy or reproduce substantial website content
- Use our branding in a misleading manner
- Republish product photographs or descriptions for commercial purposes
- Create confusingly similar storefronts
- Remove copyright, trademark, or ownership notices
- Sell, license, or commercially exploit website content
30. Intellectual Property Complaints
If you believe that content displayed on our website infringes your copyright, trademark, or other intellectual property rights, contact us at:
Please include sufficient information to identify the protected work, the disputed material, its location on our website, your contact information, and the basis of your claim.
31. Third-Party Services
Our store may use third-party providers for services such as:
- Website hosting
- Payment processing
- Fraud screening
- Order fulfillment
- Shipping and tracking
- Customer support
- Analytics
- Advertising
- Email communications
Your use of certain third-party services may also be subject to the provider’s own terms and privacy practices.
We are not responsible for independent services, decisions, systems, or content controlled by third parties, except to the extent responsibility cannot lawfully be excluded.
32. Third-Party Links
The website may contain links to websites or services operated by third parties.
Providing a link does not necessarily mean that we endorse or control the third party. You should review the third party’s terms, privacy practices, and policies before using its services or making a purchase.
33. Privacy and Personal Information
Our collection, use, disclosure, and protection of personal information are explained in our Privacy Policy.
By using the website, you acknowledge that certain personal information may be processed by service providers involved in hosting, payment processing, fraud prevention, fulfillment, delivery, analytics, and customer support.
34. Electronic Communications
By providing an email address or other contact information, you agree that we may send transactional communications relating to:
- Order confirmations
- Payment verification
- Shipping and tracking
- Returns and refunds
- Customer service
- Account security
- Material policy or service updates
Marketing communications will be handled according to applicable consent requirements and our Privacy Policy. You may unsubscribe from marketing messages without preventing necessary transactional communications.
35. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis.
We do not guarantee that:
- The website will always be uninterrupted or error-free.
- Every product will remain available.
- Every garment will fit every customer in the same way.
- Website colors will appear identically on every device.
- Third-party services will always operate without interruption.
Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded.
36. Limitation of Liability
To the fullest extent permitted by applicable law, Youong.us and its owners, employees, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of the website or services.
Where liability cannot be excluded, our liability will be limited only to the extent permitted by applicable law.
Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, death or personal injury caused by negligence, or any other liability that cannot legally be excluded.
37. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Youong.us and its owners, employees, contractors, and service providers from claims, losses, liabilities, and reasonable expenses arising from:
- Your unlawful use of the website
- Your violation of these Terms
- Your infringement of another person’s rights
- Fraudulent or unauthorized activity performed through your account
This section does not apply where the claim results from our own unlawful conduct or where such an obligation is prohibited by applicable consumer law.
38. Events Outside Our Reasonable Control
We will not be responsible for a delay or failure caused by circumstances outside our reasonable control, including natural disasters, severe weather, war, civil unrest, epidemics, government action, customs disruption, carrier interruption, labor disputes, internet failures, cyber incidents, or utility outages.
We will make reasonable efforts to communicate material disruptions and provide available remedies required by applicable law.
39. Suspension and Termination
We may suspend or terminate access to the website or an account where we reasonably believe that a user has:
- Violated these Terms
- Engaged in fraud or unlawful conduct
- Threatened website security
- Abused returns, discounts, payments, or customer service
- Infringed another party’s rights
Termination does not affect obligations or rights that arose before termination.
40. Governing Law
These Terms and any dispute arising from them will be governed by the laws of:
[INSERT COUNTRY AND STATE, PROVINCE, OR OTHER JURISDICTION]
This governing-law provision does not remove mandatory consumer protections available to customers under the laws applicable to them.
41. Dispute Resolution
If you have a concern about an order or our services, please contact us first so we can attempt to resolve it directly.
Email: miraj548500120@gmail.com
Please include your order number, contact information, and a clear description of the issue.
If a dispute cannot be resolved informally, either party may pursue any remedy available under the applicable law and jurisdiction identified above.
42. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted or removed where necessary.
The remaining provisions will continue in effect.
43. No Waiver
If we do not immediately enforce a provision of these Terms, that does not mean we have waived the right to enforce it later.
44. Assignment
You may not transfer your rights or obligations under these Terms without our prior written consent.
We may transfer our rights and obligations as part of a business reorganization, merger, acquisition, sale, or transfer of assets, provided that customer rights are not unlawfully reduced.
45. Entire Agreement
These Terms, together with the policies referenced in them, constitute the agreement between you and Youong.us regarding use of the website and purchases made through the store.
If there is a conflict between these Terms and a specific policy governing returns, payments, shipping, or privacy, the more specific policy will apply to that particular issue, subject to applicable law.
46. Contact Information
Questions about these Terms of Service may be sent to:
Customer service email: miraj548500120@gmail.com
Website: Youong.us
Legal business name: YouOng